Privacy Policy
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📄 Privacy Policy
Effective Date: October 20, 2025
Website: https://lavasteemerca.com
Company: Lava Steemer, LLC
Lava Steemer, LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our website and services.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide Directly
- Name, email address, phone number, and address when you:
- Book a cleaning service
- Request a quote or estimate
- Subscribe to our newsletter
- Contact us through forms
b. Information Collected Automatically
- IP address and browser details
- Pages visited and time spent on the site
- Device type and operating system
- Cookies and tracking pixels (e.g., Google Analytics, Meta Pixel)
c. Information from Third Parties
We may receive information from advertising platforms, referral partners, or service integrations you’ve interacted with.
2. How We Use Your Information
We use the collected data to:
- Provide and manage our cleaning services
- Schedule appointments and send confirmations
- Respond to your inquiries or quote requests
- Send marketing or promotional communications (only if you’ve opted in)
- Improve website performance and customer experience
- Comply with legal obligations
3. How We Share Information
We may share your information with:
- Service providers (e.g., payment processors, email marketing tools)
- Advertising partners (e.g., Google Ads, Meta) for marketing campaigns
- Legal authorities, if required by law or legal process
We do not sell personal information in the traditional sense. However, under the CCPA/CPRA, sharing certain data for advertising purposes may be considered a “sale” or “share” of personal information. You can opt out of this at any time.
4. Your Privacy Rights (California Residents)
If you are a California resident, you have the right to:
- ✅ Know what personal information we collect and how it’s used
- 📝 Request access to your data
- ✏️ Request deletion of your data
- 🚫 Opt out of the “sale” or “sharing” of personal information
- 🛡️ Not face discrimination for exercising your privacy rights
To make a request, please contact us at:
📞 510-488-8067
or through the “Do Not Sell or Share My Personal Information” link on our site.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep the website functional
- Track site performance and analytics
- Deliver personalized ads and offers
You can manage your cookie preferences through our Cookie Policy or your browser settings.
6. Data Retention
We keep your personal data only as long as needed to:
- Fulfill the purposes outlined in this policy
- Comply with legal and tax obligations
- Resolve disputes and enforce agreements
7. Data Security
We use standard security measures to protect your personal information, including:
- SSL encryption on our website
- Restricted access to personal data
- Secure third-party integrations
However, no system is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may include links to external websites (e.g., payment gateways, review platforms). We are not responsible for their privacy practices. Please review their privacy policies separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new Effective Date. Continued use of our website after changes means you accept the updated policy.
10. Contact Us
If you have questions or want to exercise your privacy rights, contact us at:
📞 510-488-8067
🌐 https://lavasteemerca.com
✉️ Contact form available on the website.